Now Hiring - Retail Sales Associate - Pionner Inn in Lahaina, HI

JOB SUMMARY:

The Maui Diver’s Associate is the face of the brand to our customer and is responsible for educating and delivering highly satisfying brand experiences to our customer.

ESSENTIAL FUNCTIONS:

• Drives total store results by consistently achieving sales per hour goals.
• Sell based on turn system and romance techniques.
• Communicate courteously and clearly with customers.
• Demonstrates in-depth knowledge of all products and promotions.
• Enter all customer data into CRM database and utilize customer data to follow up via phone or email.
• Clientel existing customers to build return sales and increase loyalty.
• Oyster set up - unpack oysters, oyster handling, and clip oysters. (Combination locations only).
• Knowledge of add-on sale with Pick-a-Pearl - drill, set, and glue pearls to mountings.
• Handle return, special order, layaway, and sizing requests.
• Follow security guidelines no more than 3 items on a pad at a time.
• Maintains awareness of all sales, promotions, and applicable ringing procedures.
• Open/Close function: handle cash, handle jewelry, clean floors, showcases, and counters.
• Conduct daily high-ticket inventory and store high-ticket items it safe.
• Assist with price changes and pull backs.
• Promote financing with customers and build the sale.
• Maintains visual standards throughout store and assists in cleaning/housekeeping.
• Maintains a safe working environment and communicates all maintenance issues with management.
• Provide feedback on opportunities for improvement or any issues that affect store performance.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Possesses and demonstrates genuine and sincere desire to provide excellent customer service both internally and externally.
• Demonstrates the ability to work within a team environment, take initiative, and be able to work without direct supervision.
• Effective communication skills, time management, organizational skills, ability to be detail and multi-task oriented, follow-through, and complete all projects in a timely and efficient manner
• Ability to stand for long periods of time and work in an outdoor environment while exposed to the elements.
• Bending and kneeling is required and reaching into tight awkward spaces.
• Flexible to the needs of the business, work varying shifts, primarily during peak periods.
• Additional responsibilities as assigned by manager.

EDUCATION AND EXPERIENCE:

• 2 years prior sales experience a plus preferably in a commission based environment.
• Computer skills with Microsoft Office Suite experience. POS system, basic math, and cash handling experience.
• Prior experience with SalesForce software preferred.

AVAILABILITY:

Full time-Candidates must be available a minimum of eight hours per day and be available to work Friday, Saturday, Sunday, and holidays. Additionally, full-time candidates must be available to work at least three evening/closing shifts per week.

Part-time-Candidates must be available a minimum of six hours per day and be available to work Friday, Saturday, Sunday, and holidays. Additionally, part time candidates must be available to work at least three evening/closing shift per week.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person